KEEP LEARNING: Strategies and Tips for when Your Course Moves Online

In the event of a school closure, your inability, or your instructor’s inability to attend class due to the current coronavirus/COVID-19 outbreak in our state or the occasional struggle with snow, communication with your instructors will be crucial for exploring alternatives for participating in their class.

  • We are hosting a series of Webinars to assist you with this transition.

Here are the top things that are covered here to help you successfully participate in your courses:

  1. Clear communications,
  2. Internet and device access,
  3. Knowledge of Software Platforms,
    • Canvas
    • Zoom
    • Panopto
  4. Familiarity with creating files for online submission, and
  5. A commitment to spend time in your online classes daily.


You will have two ways to contact your instructor once your course goes online: Adler email and via message in the Canvas Learning Management System (LMS).

  • If you do not have the required technology and access to participate in an online course, be proactive in communicating this to your instructor and in finding solutions (see below).

Internet and Device Access

If a face-to-face class is changed to be offered in an online format, please review the Remote Student Engagement Checklist and keep the following in mind to be prepared.

  • Ensure you have access to the Internet, either at home or a publicly available hotspot.
  • Ensure you have access to a computer or a mobile device. This device will need to include:
  • Audio - At a minimum, ensure you have speakers and a microphone; however, we recommend a headset or earbuds (with mic).
  • Video - Ensure you have a webcam, either built into your computer or an USB webcam.
  • Adler University Technology Department, [email protected], may have a small supply of these devices available for checkout, but supplies are limited.

Software Platforms


Adler University utilizes the Canvas learning management system (LMS) to conduct its online courses. In order to participate in your course, you will need to do the following:

  • Verify your Canvas account by logging into with your Adler credentials.
  • Check to make sure your courses for this term are visible. Your courses will not be visible until your professor publishes them.
  • Ensure you are getting instructor notifications and announcements by checking your notification preferences in Canvas.
  • Communicate with your instructor promptly if you need accommodations in terms of due dates, quiz times, or accessibility concerns. If you have a documented disability or accommodation request, please contact the Associate Vice President of Student Affairs at [email protected].

If you have an issue or concern with Canvas, consider the following resources:




  • Verify your Panopto account by logging into with your Adler credentials.
  • Download the Panopto application to your device (click on “Download Panopto” under your name in the upper right corner of the screen).
  • Review the support resources and tutorials for recording and sharing videos:

Email and Calendar

To access your Adler email from any computer:

  1. You can access your email on the web by going to and sign in with your Adler email address and password.
  2. Use the menu in the botton left-hand corner to toggle between your Email, Calendar, Contacts and Tasks.
  3. To Sign Out, click on the round profile picture at the the top right-hand corner of the screen and select Sign out.
  4. Use the Outlook app for the best experience on iOS, and Android smartphones.

Online File Submission


  • File Types: Most often, you will be asked to submit PDF or Office files. Office 365 will allow you to save your file as PDF files.
  • Apps: As an Adler student, you have access to Office 365 and can also download the Microsoft Office Suite to your personal device.
  • These tools are also available as apps for Android and iOS.

Tip: Always save your documents before turning them in online. Consider downloading your files to an offline location/your computer as a precaution.


  • File Size: There is a 500 MB file size limit per file submitted to Canvas. This comes up when attempting to upload videos directly to Canvas. Therefore, when submitting video files, consider sharing your video via link to a service such as OneDrive, or using the directions below to load your video to Panopto.
  • Note: Your instructor will need to enable the “link” submission option in order for this to work.

Time Commitment

  • Daily Check-in: Expect to check your Adler email and Canvas courses daily. Reading announcements and other notifications are crucial to having a successful online experience.
  • Time: Expect to spend as much time, if not more time, engaging with your class commitments.
  • Communicate: Take the time to promptly communicate via Canvas or email with your professors or classmates if you have questions.
  • Ask for feedback or clarification.
  • Be open to phone communications.
  • See Tips for Effective Communication.
  • Support: Before spending too much time on tasks, be sure to reach out for assistance.
  • Canvas courses need to be published in order for you to see them. If you cannot see your course on your Canvas dashboard or Courses menu, reach out to your instructor to make sure it has been published.



You may gain access to things such as SPSS, etc remotely using our MyDesktop tool.  Learn how to connect from a Windows PC or a Mac.

Library Materials and Services for Chicago Students During University Closure

The Mosak Library is closed, but the librarians are continuing to provide most library services and materials.

  • ILLiad, for articles, single book chapters, and electronic dissertations not available through Adler: We are now processing your ILLiad requests again! Requests may take longer to fill as many of the libraries that fill our requests are also closed.
  • I-Share, for interlibrary loan of print books: The I-Share system is shut down and it’s not possible to place any new requests. All I-Share libraries are waiving fines, including Adler.
  • Reserves: You can see if a book on reserves is available as an e-book through Adler here. You can only access e-books owned by Adler, not those owned by other I-Share libraries.
  • Library questions: Email [email protected]. Just like walking into the Library and asking one of our student workers a question.
  • Reference Appointments: France Brady is holding all research consultations over Zoom. You can make an appointment here.



How do I get technical support?
The Chicago and Vancouver IT service desks are on call to assist Adler employees and students globally. For fastest response, please email [email protected] or call 1-855-883-0033 24x7 with any technical support questions.

How do I change my Adler password?
This is easy - visit to use or enroll in our Password Management Tool. You log in and register three security questions. Then, to change your password or unlock your account, simply visit the site, answer the questions, and change your password. This tool works on your phone too!​

What's the best way to have an online meeting?
We recommend Zoom for most users.  It is great option and is integrated with Outlook.  This may be the easiest solution for meeting with people who are outside of Adler.Microsoft Teams is also an option if you prefer or if you have trouble with Zoom.  Learn more.

How can I get research help?
Email questions to Frances at [email protected]. You can also make a Zoom appointment with Frances.

Can I place ILLiad requests for articles, book chapters, and dissertations?
Yes, ILLiad services are now available for articles and single book chapters. Requests may take longer to fill as many libraries around the country are closed or on reduced hours.

Can I place I-Share requests?
No, I-Share for interlibrary loan of books has been suspended by the consortium until further notice. Requests can’t be placed and books in transit will be held until the library reopens.

Can I use the Library's reserves collection?
You can check to see if your reserve title is available as a library e-book by searching the catalog at
Please note, you will only have access to e-books owned by Adler, not other I-Share libraries.

My Adler book is due – how can I return it?
You will not incur any fines for Adler books while the campus is closed. Please just return it once you return to campus.

My I-Share book is due – how can I renew it?
You can renew your I-Share book by logging into your I-Share account.
The I-Share Library Guide has detailed explanations to do so:

My I-Share book is due and I have reached the maximum number of renewals allowed. How can I return it?
You do not need to. All I-Share libraries are waiving fines.

Who do I contact if I have other library questions?

Chicago: [email protected]

Vancouver: [email protected]

Online: [email protected]

Additional Resources

For the latest information at Adler about coronavirus/COVID-19, see:

Borrowed with permission from: Western Washington University,

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